shipping information
At tu-anh.com, we pride ourselves in the quick handling of your orders, with most in-stock items shipping within 24 hours of ordering; however some orders may take up to 48 hours to process. We do not ship on Saturdays, Sundays, or holidays.
The service days below for Regular and Express shipping are in addition to processing time.
Regular service: 4-7 business days
Express service: 1-3 business days
*For express delivery, online orders must be places by 10 a.m. EST.
Please note that delivery dates are not guaranteed in the event of service interruptions or failures caused by events beyond the control of tu-anh.com for example, interruptions of our transportation systems or the services provided by our carriers, weather delay, your bank or credit card.
Shipping charges: Please use the chart below to estimate the standard shipping charge for your order.
| For Orders of: | Add: |
| Up to $25.00 | $5.95 |
| $25.01 to $49.99 | $6.95 |
| $50.00 to $74.99 | $8.95 |
| $75.00 to $99.99 | $10.95 |
| $100.00 to $124.99 | $11.95 |
| $125.00 to $149.99 | $12.95 |
| $150.00 to $199.99 | $11.95 |
| $200.00 to $299.99 | $15.95 |
| $300.00 to $399.99 | $17.95 |
| $400.00 or more | $19.95 |
These charges are calculated automatically when you place an order online or on the phone.
Express shipping charges: For an additional $10.00 we offer Express shipping (2-3 business days).
*We cannot expedite deliveries outside of the continental United States*
Post Office boxes: Orders sent to PO boxes can only be sent via USPS priority mail. Expedited orders cannot be sent to PO Boxes.
For more information, call us at 703 888 3696, 10 a.m. to 7 p.m. EST, Monday through Friday, or email us
info@tu-anh.com.
Shipping outside of United States: tu-anh.com will not ship outside United States. *We are currently unable to ship to any other overseas destinations if the order is not for resell.*